Privacy Policy for Aran Craft USA

Last Updated: October 26, 2023

This Privacy Policy describes how Aran Craft USA (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website, arancraftusa.com (the “Site”).

1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, sign up for our newsletter, or contact customer support. This information may include:

  • Name, email address, shipping/billing address, and phone number.
  • Payment information (processed securely by our third-party payment processor).
  • Communications with us.
  • Product preferences and feedback.

We automatically collect certain information about your device and interaction with the Site, including:

  • Log Information: Your IP address, browser type, pages viewed, and dates/times of access.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information
We use the information we collect for various business purposes, including:

  • To process and fulfill your orders, including sending order confirmations and shipping notifications.
  • To communicate with you about products, services, offers, and events.
  • To provide, maintain, and improve our Site and services.
  • To prevent fraudulent transactions and enhance security.
  • For internal analytics and research to understand customer needs and preferences.
  • To comply with legal obligations.

3. Sharing of Your Information
We do not sell your personal information. We may share information in the following circumstances:

  • With trusted service providers who perform services on our behalf (e.g., payment processing, order fulfillment, shipping, marketing, and data analysis), under strict confidentiality agreements.
  • To comply with applicable laws and regulations, respond to a subpoena, or protect our rights.
  • In connection with a business transaction, such as a merger, sale of assets, or bankruptcy.

4. Your Rights and Choices

  • Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe link in any email. You may still receive transactional messages related to your orders.
  • Cookies: Most web browsers allow you to manage cookie settings. Disabling cookies may affect site functionality.
  • Account Information: You can review and update certain account information by logging into your account on the Site.

5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure your data is protected in accordance with this Privacy Policy.

7. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us
For questions about this Privacy Policy, please contact us through the methods provided on the Site.